Terms and Conditions - Andrada Alecu

Andrada Alecu

Effective Date: 24/04/2025
Last Updated: 24/04/26

Welcome to the website of Andrada Alecu (“Andrada Alecu,” “we,” “our,” or “us”).

These Terms & Conditions govern your use of this website and any services, bookings, resources, programs, or communications offered through it. By accessing this website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.

1. WEBSITE PURPOSE

This website provides information regarding wellness services, coaching, educational resources, personal development support, and holistic technologies offered by SOAM. Nothing on this website creates or substitutes a medical, therapeutic, or emergency care relationship.

2. ELIGIBILITY

By using this website, you confirm that: you are at least 18 years old, or using the site with appropriate legal guardian involvement where applicable information you provide is accurate and you are legally capable of entering agreements.

3. NO MEDICAL ADVICE / NO GUARANTEED RESULTS

All services, information, content, technologies, and sessions offered by SOAM are intended for wellness, wellbeing, educational, and personal development purposes only.

They are not intended to replace:

- licensed medical diagnosis

- medical treatment

- psychotherapy

- psychiatric care

- emergency services

- advice from qualified healthcare professionals or doctors

Individual responses vary. No specific results or outcomes are guaranteed. If you have a medical concern, please consult an appropriately licensed healthcare provider.

4. SERVICES OFFERED

Services may include, but are not limited to:

- wellness sessions

- coaching

- educational consultations

- TimeWaver related sessions

- SANZA related sessions

- WaterMatrix related sessions

- lifestyle guidance

- digital resources

We reserve the right to modify, suspend, or discontinue services at any time.

5. BOOKINGS & APPOINTMENTS

Appointments are subject to availability.

By booking a session, you agree to provide accurate information and attend at the scheduled time.

We reserve the right to refuse or reschedule bookings when reasonably necessary.

6. PAYMENTS

Where paid services are offered:

- prices may be listed in local or foreign currency

- payment may be required in advance or at time of service

- all pricing is subject to change without prior notice

- taxes or fees may apply depending on jurisdiction

Failure to complete payment may result in cancellation of booking.

7. CANCELLATION / RESCHEDULING

Unless otherwise stated:

- cancellations should be made at least 24 hours in advance

- missed appointments or late cancellations may be charged or forfeited

- rescheduling requests are subject to availability

We reserve discretion in exceptional circumstances.

8. REFUNDS

Unless otherwise expressly stated:

- completed services are non-refundable

- missed sessions are non-refundable

- digital products/downloads are non-refundable once delivered

- packages may be subject to separate written terms

Any goodwill refunds remain solely at our discretion.

9. USER RESPONSIBILITIES

You agree to use this website and services responsibly.

You agree not to:

- submit false information

- misuse booking systems or forms

- harass or abuse staff

- disrupt website functionality

- use content without permission

- make unlawful or defamatory statements regarding the business

10. INTELLECTUAL PROPERTY

All website content, branding, logos, designs, graphics, text, media, downloads, systems, and materials are the property of SOAM or used with permission. You may not reproduce, copy, republish, modify, distribute, or commercially exploit content without prior written consent.

11. EDUCATIONAL CONTENT

Any articles, videos, downloads, resources, or guidance provided through the website are general educational information only.

They are not individualized professional advice unless explicitly stated in a private paid service context.

12. THIRD-PARTY TOOLS & LINKS

We may use or link to third-party services such as:

- booking platforms

- analytics tools

- maps

- payment systems

- social media platforms

We are not responsible for third-party policies, availability, or content.

Use of third-party platforms is at your own discretion.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

SOAM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

- use of this website

- inability to access the website

- reliance on website information

- participation in services

- third-party tools or interruptions

You assume responsibility for your own decisions, actions, and well-being.

14. INDEMNIFICATION

You agree to indemnify and hold harmless SOAM from claims, liabilities, losses, or expenses arising from:

- your misuse of the website

- breach of these Terms

- unlawful conduct

- inaccurate information you provide

15. PRIVACY

Use of the website is also governed by our Privacy Policy.

Please review it separately.

16. MODIFICATIONS

We may revise these Terms & Conditions at any time.

Updated versions become effective when posted on this website.

Continued use of the site after updates constitutes acceptance.

17. GOVERNING LAW

These Terms shall be governed in accordance with applicable laws relevant to the operation of SOAM Holistic Center, unless otherwise required by mandatory consumer law protections.

18. CONTACT

For questions regarding these Terms:

Andrada Alecu

Paraguarí, Paraguay

Email: [email protected]